Medical Tourism in Vietnam – Frequently Asked Questions (FAQ)
Are the hospitals and clinics in Vietnam safe and modern?
Yes. We work only with top-rated hospitals and clinics that meet international standards. Many of them are certified by JCI or ISO, and equipped with advanced technology and English-speaking staff.
How much can I save by getting treatment in Vietnam?
Patients can save between 30% to 70% compared to treatment costs in the U.S., Australia, or Europe — without compromising on quality. Vietnam also offers excellent post-operative care and shorter wait times.
Do I need a visa for medical travel to Vietnam?
Yes, most patients will need a visa. However, MedicalTourism.vn can assist you with visa application support and provide documentation from your chosen hospital to ease the process.
Will there be someone to help me during my stay?
Absolutely. We provide end-to-end support, including airport pickup, interpreter/translation services, hospital appointments, hotel and transportation arrangements, and 24/7 patient care coordination.
Is translation or interpreter service available at MedtourVietnam?
Yes, MedtourVietnam currently offers professional interpretation services in English. We are actively working to expand our language support. Upcoming languages will include Chinese (Mandarin), Arabic, French, and Spanish.
How do I get started with MedicalTourism.vn?
It’s easy! Contact us via our website or WhatsApp, share your medical reports, receive a personalized treatment plan, confirm your arrangements, and arrive in Vietnam for treatment with full support.
Can I combine medical treatment with vacation?
Yes! Vietnam is a top travel destination. We offer recovery-friendly travel packages so you can explore Vietnam’s beauty before or after your treatment — beaches, mountains, historical cities, and wellness resorts.
Is medical tourism covered by insurance?
Some international health insurance policies may partially cover procedures abroad. We recommend contacting your insurance provider directly. We can also help with the documentation needed for reimbursement claims.
Can I get a free online consultation?
Yes, we offer free initial consultations with our case managers or partner doctors. This helps assess your condition and recommend the most suitable treatment options before you travel.
Can MedtourVietnam accommodate special dietary or religious requirements?
Yes, MedtourVietnam can accommodate special dietary and religious requirements. We work with hospitals and hotels to support Halal, vegetarian, gluten-free, or low-sodium meals, fasting-friendly schedules, and access to prayer rooms upon request.
Are telemedicine or virtual consultations available for international patients?
Yes, MedtourVietnam offers virtual consultations before travel and follow-up video check-ins after your return. These help monitor recovery, manage medications, and coordinate with doctors in your home country.
How can I get a cost estimate for treatment through MedtourVietnam?
Send us your medical records via our website or WhatsApp. We’ll consult with top hospitals and provide a detailed estimate within 24–48 hours, covering procedures, hospital stay, interpreter, and logistics.
What payment methods are accepted through MedtourVietnam?
We accept major credit cards, bank transfers (local & international), cash payments, and direct billing with select international insurers. Let us know your preferred method and we’ll assist with invoices or documentation.
What types of medical treatments are most popular among international patients?
Health checkups, orthopedic surgery, fertility care, cardiology, oncology, and cosmetic procedures are among the most requested services offered through our accredited hospital network.
How does MedtourVietnam ensure patient privacy and confidentiality?
We comply with international data protection standards. All medical records are securely stored and shared only with authorized professionals, with your full consent, under HIPAA-equivalent safeguards.
Does MedtourVietnam provide support for post-treatment care?
Yes, we offer in-person hospital follow-ups and virtual support after your return, including medication management, rehabilitation advice, and coordination with your home doctors.
How can I contact MedtourVietnam for further questions or urgent support?
Our international support team is available 24/7. Contact us via hotline, email, or WhatsApp for any questions or urgent assistance throughout your treatment journey.
